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Ask Support

247 bytes added, 18:01, December 5, 2011
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| width=270px | [[File:Support.jpg|250px|right|none|the ACEnet button]]
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'''Notes''':
* If you want us to access, copy or edit your files, you should state so explicitly in your email. For example, instead of attaching files to the email, you can say where they are located in your account and that we can access them.
* '''Never send your password!'''
* '''Do not send attached shell scripts.''' Please gzip your files to avoid false virus alarms on the email server.
* Be as explicit as possible when you describe the problem. If you can copy and paste error messages or attach your job output file, please do.
* Maximum attachment size is 15Mb.

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