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Ask Support

107 bytes removed, 14:29, September 18, 2013
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To help us quickly find a solution, please include the following information:
<pre> * Your full name: * Username: Cluster: Grid Engine JOB_ID: * Phone number (optional):* Cluster Describe the problem:* Grid Engine JOB_ID</pre>* Provide your job submission script| width=270px | [[File:Support* Provide error messages, output files, etc.jpg|250px|right|none|the ACEnet button]]|} '''Notes''':(copy and paste or attach)* Be as explicit as possible when you describe the problem. If you can copy and paste error messages or attach your job output file, please do. Please provide your job submission script as well (see below about attachments).
* Please try to adhere to the formal writing style, follow grammar rules, capitalize properly, and divide text into paragraphs.
* If you want us to access, copy or edit your files, you should state so explicitly in your email. For example, instead of attaching files to an email, you may say where they are located in your account and give us permission to access them.
* '''Do not send attached shell scripts.''' Please gzip your files to avoid false virus alarms on the email server.
* Maximum attachment size is 15Mb.
| width=270px | [[File:Support.jpg|250px|right|none|the ACEnet button]]
|}

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