Ask Support

To ensure your issue is tracked, please send your requests via email to support@ace-net.ca.

To help us quickly find a solution, please include the following information:

 User Name:
 UserID:
 Cluster:
 Grid Engine JOB_ID:
 Phone number (optional):

 Describe the problem:

Be as explicit as possible when you describe the problem. If you can copy and paste error messages or attach your job output file, please do.
Maximum attachment size is 15Mb.

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